Overview

Our refund policy is designed specifically for digital products. As our products are delivered instantly upon purchase, they cannot be returned . However, we are committed to customer satisfaction and will address any issues related to defective or inaccessible products on a case-by-case basis.

We are dedicated to resolving any issues you may encounter with your digital purchase. If we are unable to resolve the problem or provide you with a replacement product that meets your satisfaction, a refund may be issued as a last resort. Our priority is ensuring you have a seamless and satisfactory experience with our products

Eligibility for Replacement or Support

We are committed to ensuring your satisfaction with our digital products. If you encounter any issues with your purchase, such as inaccessibility or defects, we will work to resolve the problem promptly. This may include providing you with a replacement product or technical support to address the issue

Refunds are only considered in the following cases:

To request a for Replacement , please provide proof of purchase and a detailed explanation of the issue.

Non-Refundable Items

Due to the nature of digital products, we cannot offer refunds in the following cases:

  • You change your mind after the purchase.
  • You no longer need the product.
  • Issues arising from failure to meet the system or software requirements specified in the product description.

Refund Process

Once we review your refund request and determine that it meets our policy, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

Late or Missing Refunds

If you haven’t received your refund yet, please:

  1. Check your bank account or payment method again.
  2. Contact your payment provider; it may take some time before the refund is officially posted.
  3. If you’ve done all of the above and still have not received your refund, please contact us at {email address}.

Need Help?

For any questions or concerns related to refunds, please reach out to us at {hamouza.elwahdani95@gmail.com}. Our team is here to assist you.